OS X STARTUP FOR FIRST TIME USERS –
In June 2013, Apple released updates for OS X that increased security for Java applications, essentially preventing applets from executing normally. The launch.jnlp file that starts ROES is not called due to the security changes, so the following steps should be done from the index age that appears in the browser.
1.Find the Driect launch link in the page, right click, two finer press/click or control-click on it, choosing Download Linked File As.. from the list that appears.
2.In the Dialog that opens at the top, select either Documents (should appear as the default) or Downloads if desired and save the launch.jnlp, then choose Open.
In newer editions of OS X, especially 10.8.4 and higher, a new window will open to approve executing the file (doing so will start ROES download and install). A video of this new startup procedure can be found here. Once this initial download and install occurs, you should receive a desktop icon to access ROES in the future.
PREPARING YOUR DIGITAL FILES FOR THE FIRST TIME
For best results, please submit your files to IRIS Pro Imaging saved in the following manner:
Files should be embedded with a valid ICC profile. The sRGB IEC61966-2.1 colorspace is most often used and will be the least complicated if you are not well versed in color management. Any images without an embedded profile will be treated as sRGB.
Your file names should contain only numbers and letters followed by the .JPG , .JPEG, or .TIFF extension.
Please do not send .PSD (Photoshop) files or camera raw files. However, if your file contains text layers, submit a copy in TIFF format so the text position can be adjusted if necessary.
FOR BEST RESULTS: We suggest that you DO NOT number your files as follows: 1,2,3 etc.
PLEASE NUMBER YOUR FILES LIKE THIS: 001, 002, 003 etc.
If you are wanting a specific crop for your image, crop it for your exact print size or unwanted cropping may occur.
In most cases a level 10-12 maximum quality JPEG will be sufficient. TIFF files are much larger and will not show any greater quality. However, if you are working on your files, be careful not to make changes and resave your JPEG files repeatedly. This can cause pixelization to appear in your images.
If you are manipulating your files, save them as PSD or TIFF files until they are ready for delivery to Iris Pro Imaging.
Iris Pro Imaging will provide color correction to your files unless you indicate that you do not want this serivce.